Returns & Exchanges

At Silver Rain Silver, we want you to be completely enchanted by your new jewelry. If your purchase isn't quite right, we offer a hassle-free 30-day return policy for all unworn and original-condition items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Securely

  Place the jewelry in its original branded box and secure it inside a padded mailer to ensure it arrives back to us in pristine condition.

• 3.
  Ship It Back

  Affix the pre-paid shipping label provided by our support team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, we will process your refund to the original payment method within 5-7 business days.